Yes. Shipping is free on every order within the United States, with no minimum.

Orders are processed within 1-3 business days. Delivery usually takes a further 6-10 business days, depending on where you are. Delivery times are estimates and can be affected by carrier delays.

We currently ship to addresses within the United States only. We are not shipping internationally at this time.

Yes. Once your order ships we email you a tracking number. If you have not received one within 3 business days of ordering, email us and we will find it for you.

Tell us within 30 days of delivery. If an item arrives damaged, defective or wrong, send us a photo and your order number and we will replace it or refund you in full, with no need to send it back. If you simply changed your mind, unused items in their original condition can be returned within 30 days, with return shipping paid by you. For hygiene reasons we cannot accept items that have been used by a pet, unless they arrived defective.

Email us as soon as possible with your order number. Orders move to fulfilment quickly, so we cannot promise a change once that has happened, but we will always try.

All major credit and debit cards, plus Shop Pay, PayPal, Apple Pay and Google Pay. Checkout is handled securely by Shopify and we never see your full card details.

Our products are made for pets, but please supervise your pet when using them and check that the size suits your pet. Our lick mats and slow feeders are not chew toys. If your pet reacts badly to any product, stop using it and speak to your vet.

Email pawsjusteveryday@gmail.com. A real person replies within 1-2 business days. Please include your order number if your question is about an existing order.